Click Here For More Info On Omniscence!
Advertise On UGHH
Return To UndergroundHipHop.com HomepageCUSTOMER SERVICE: 1-617-262-0200 STORE FRONT: 234 Huntington Ave, Boston, MA 02115 (Tues-Sat 12PM-8PM)
Store
Video

Home › Customer Feedback/ Reviews
Customer Feedback/ Reviews | Submit Feedback
"I wanted to say thanks for rectifying the issue with my order! I had ordered this set of 45s only to realize I had doubles of one of them, and was thus missing one of the other ones. That said, I got ahold of you all about it and you responded quickly, letting me know you'd track down a copy of the missing 45 from the supplier, and now contacting me again to let me know you got it and that you were sending it out. Long story short, I just wanted to say thanks for making this right - I very much appreciate it!"
- Ryan Grumberg (Illinois, USA - 10/15/2014)
"As a first time customer of your website, I just wanted to say I'm very impressed with the speed in which you fulfilled my order and shipped it out. I ordered Sunday night and it was just delivered now (Thursday). Thank you for what you do and I look forward to ordering more stuff in the near future."
- Michael Abena (California, USA - 8/26/2014)
"Goods arrived and all accounted with pleasure! Awesome promptness and I am positively happy with the purchase and good fitting apparels! Thanks for being attentive and I had an absolute joy unpacking!"
- Yenny Rubiana Sugeng (Singapore - 8/11/2014)
"Thanks so much for my recent order. I have been a regular customer with you for years now and I just thought I'd let you know how grateful I am to you for your always quick dispatch (to London, UK) wide range of products and great website."
- Theo Boyce (United Kingdom - 7/26/2014)
"You guys really earned these five stars. I've spent between two and three stacks with UGHH over the years and I never had anything damaged during shipment. This time you guys really came through with some extra love. I ordered lifetime keepers for me to remain sealed: Two Blowout Comb LPs, Two Resurrection LPs, a deluxe Resurrection LP and a Midnight Marauders LP. They came double-boxed and in absolutely perfect condition. This was my most important order and I couldn't be more satisfied."
- Justin Fabre (Illinois, USA - 6/7/2014)
"Thanks a lot, once again you guys are amazing with customer service. I will continue to be a happy loyal customer. Thanks again."
- Garrick Thrower (New York, USA - 1/4/2014)
"I'd like to thank all you guys down at UGHH. I scored the sickest deals ever. I'm telling all my friends about you guys - keep up the awesome work!!!"
- Kurtis Lebleu-Jamieson (Canada - 12/2/2013)
"I recently received an order from your company and I want to let you know how pleased I am with your service, pricing and promotions. I ordered a sweatshirt for my son and with it you GAVE me a CD and your UGHH.com sticker. Shipping was quick and the goodies are great and the sweatshirt is just awesome! Super value and I am thrilled....hard enough to figure out what to get my guys for Christmas but your company made it simple! Thanks."
- Linda DiMare (New Jersey, USA - 11/15/2013)
"I just wanted to say that I absolutely love your site! You guys have everything that has anything to do with Hip Hop, and for a fair price! Thanks guys, keep up the good work!!!"
- Mark Jumelet (Netherlands - 7/3/2013)
"For years now I have used your site to keep up with the underground scene, while at the same time your radio channels have done wonders in allowing me to discover material from the past. Just wanted to say thanks and encourage yíall to keep it up!"
- Anonymous (4/29/2013)
"I am deeply pleased with everything about the transaction. The price was great, delivery was prompt, the album packaged with care and in perfect condition, the fact that it included a tight "UGHH" sticker (which I cut and fitted around my cross-fader), and not least of all, this follow-up email. So, you got yourselves a customer...one who is constantly buying tons of wax online."
- Samuel Guzzardi (North Carolina, USA - 1/14/2013)
"First time I bought a product from this store and I'm really surprised about the delivery time and quality, I'm 100% sure that I'll buy more in the future. Keep it up, really love your store!"
- Christopher Guimaraes (Portugal - 11/29/2012)
"I thank you a lot for the unbelievably great service you provided. You estimated an average 7-14 days shipment to Denmark. It only took three days, from the day I placed the order, until I had the white Immortal Technique t-shirt, three days?!? Sickly great service, thanks! I've ordered PlayStation games from Sweden, with longer shipment time than three days, and this is a t-shirt from the USA, damn! 100 % satisfied customer!"
- Magnus Perz (Denmark - 10/24/2012)
"I've been ordering for you guys for many years now, and nobody beats your customer service. I ordered a few things last Thursday with the regular shipping, and it's already here on Monday. I'll always be a customer."
- Rory Konsevick (New Jersey, USA - 4/17/2012)
"I've been ordering product from you guys for about 6 years, maybe longer. I just wanted to say that you guys always have the best customer service. I don't really buy music anywhere else online, I'm always reppin' UGHH. Thanks for the good service over the past years!"
- Serre Murphy (Oregon, USA - 3/5/2012)
"My order arrived today and I'm totally satisfied! Thank you for the fast shipping, great products and outstanding customer service! Much luv from Germany."
- Matthias Durchdewald (Germany - 2/24/2012)
"Wow, best fitting hat I have ever bought and I didn't even try it on :) And best t-shirt ever, speedy delivery was the icing on the cake! Thanks UGHH!"
- Dejan Nikolovski (Australia - 2/11/2012)
"Just wanted to say that my vinyl arrived safely in South Africa and how frikkin happy I am that you guys had that particular vinyl as there was a scratch sample on there that I have been looking for since 1997. I am a Drum & Bass scratch DJ and am gonna tear things to pieces with this sample. Once again thanks a ton."
- Alon Fainstein (South Africa - 1/23/2012)
"Yesterday, I received my goods I ordered from you. I am super happy - it was just like I expected them to be. Fast delivery even though I live in Sweden, really good price, and great customer service! I will certainly recommend you to other guys in this country."
- Andres Arvidsson (Sweden - 12/1/2011)
"Just wanted to thank you for the great service. Five days for it to get to the UK is impressive, in fact I'm still waiting on ONE CD from ***.com that was ordered nearly a month ago to arrive. In that time, you've sent two seperate orders to me. Keep up the good work."
- Sean Hewett (United Kingdom - 10/13/2011)
"I had ordered with your store last week for the first time and I already got my album in mail today. I think this is the first time I had a CD arriving from US to EU in about 3 days time. Much appreciation and a big thank you for the ultra fast shipping and great service at UGHH."
- Hans Dejonghe (Belgium - 9/15/2011)
"I just wanted to leave feedback just so I can tell you guys everything I have ever bought from this store arrived on time and safely too. Your store is always a great alternative to whatever I cannot find in my area, which is quite a lot of titles. Thanks again and I will buy from you guys again in the future."
- Josh Lemperg (Canada - 7/22/2011)
"I just want to take this opportunity to thank you for the excellent service with this order. The shipping was fast and the records were well packaged. I have saved your website to my favorites and I will definitely be checking out the site and ordering from you again."
- Eun Ju Jung (South Korea - 7/21/2011)
"Just wanted to say thanks for the excellent service, I just received my order today (a couple days before the estimated delivery time, which is great!) with everything in perfect condition and with tracking it made it so much easier to see what's up with my order, I really liked that, UGHH.com you are the real deal! I already got another order coming and it definitely won't be the last!"
- Jonathan Martinez (California, USA - 6/16/2011)
"This is my third time ordering stuff from you guys, and just wanted to say thanks for everything. You guys are always on point, and on time. You guys offer some pretty good deals, so I'll be looking forward on shopping with you guys again."
- Joseph Estores (California, USA - 6/16/2011)
"Thank you so much for my delivery of the Roots t-shirt. The quality and look of it is perfect and reflects exactly what is seen on your website. I got this shirt for my Husband, and I'm sure he will love it, because I want one too! I will be shopping here again mos def! Thanks UGHH!"
- Krystal Jordan (Georgia, USA - 5/27/2011)
"I just received the package today. Very fast shipping and I love the CD's and t-shirts. I will recommend UndergroundHipHop.com to all the people I know! Thank you very much for good service and that you took the bother to reship my package."
- Sebastian Bru Mikkelsen (Norway - 5/26/2011)
"Really surprised that I received my shipment already today! Placed my order last Thursday, you guys are doing a great job! I'm going to place another order today ;)"
- Daniel Schwarzboeck (Austria - 5/17/2011)
"You guys are awesome. I've bought many items from you and you guys never let me down. I've told everyone I know about you. Keep on being amazing!!!"
- Lucas Sellars (Canada - 5/16/2011)
"Just wanted to let you know that the shipment has arrived and I'm very pleased doing business with you. Products are awesome, they were packed well and the shipment was faster than expected. Thank you very much. Will talk good about you and will use your services again in future."
- Tuomas Nyyssonen (Finland - 4/28/2011)
"Your staff at UGHH are very helpful and one of the best hip hop sites left especially for vinyl. You guys go out of your way to get as many releases as possible and that's what's up! It's to the point of going to Manhattan to go diggin' and the prices just keep inflating and they don't get too many new releases and limited releases usually the same ol' stuff that's already in our crates. The clothing you get is rare and dope too! Thanks for the great customer service and the relationship we built this is what hip hop can do!!!"
- Phil Santanello (New York, USA - 3/14/2011)
"I'm listening to your instrumental radio channel all the time when I have to get things done. I grew up with hip hop and Iím still freestyling, so every time I hear those beats, i have to rap right away! Theyíre awesome, legendary and classy! I just wanted to say THANK YOU GUYS and keep up the good work and vibes :)"
- Stef Doerr (Germany - 2/11/2011)
"I just wanted to say thanks for such a quick delivery on my New Era cap. I have been looking for UPLB Arizona Cockfighters cap for ages and you guys had one and delivered it all the way from Boston to Blackpool (UK) in under a week. That's 3106 miles in winter conditions. I'm so impressed I'm gonna order another cap right now :) Thanks for being awesome."
- Jonathan Stonehouse (United Kingdom - 12/8/2010)
"Fast service, quality products! You sent my entire order and lots of gifts from Boston to Turkey in one week! You are really amazing guys. Wait for my other orders :) UGHH.com everyday all day!!"
- Gokhan Yilmaz (Turkey - 11/15/2010)
"I just wanted to say thanks to UGHH for your prices and collection of music, I have suffered enough of the techno rap you find these nowadays. I have just started using your website after many rip-offs here is South Africa: for example the amount I paid for at least 10 CDs by you, would only have got me 4 CDs, if I'm lucky. I will definitely be using your online store from now on and hope to purchase many, many, many CDs before I tie the knot. The madam will not be so accommodating after the wedding!!"
- Sidwell Lusenga (South Africa - 11/10/2010)
"Just wanted to let you guys know that it's nice to deal with an American based store that A) ships to Canada and B) ships for a reasonable price to Canada. You have an awesome selection and everything comes quickly - I shall return!"
- Daniel Mackle (Canada - 11/5/2010)
"I got my order today. From US to Serbia in only four days - incredible - many thanks! T-shirts are soooo dope. Expect my next order really soon."
- Djordje Stojadinovic (Serbia - 11/4/2010)
"Ordered two shirts from your site (with a FREE mixtape), the price was dope and it only took a lil' over a week to get from Boston all the way to Syn-City, Australia. Thank you so much, best believe I'm gonna drop my life savings on your website."
- Jay Garcia (Australia - 9/20/2010)
"I just wanted to say you really went above and beyond to help me get my order in time. The Hip Hop flash drive was a huge hit - my client told me I was "already on second base" with cool toys like these! So, thank you very much!"
- Shari Bjorn (New York, USA - 7/22/2010)
"I just bought 3 t-shirts (plus the free Best of Nas CD), they arrived in perfect condition three days before the estimated date. Tracking the order was easy, everything is fine! Thanks for the great service!"
- F-O Paquin (Canada - 5/28/2010)
"Only three days from Boston to Bergamo (Italy)?... guys you are amazing!"
- Nicola Cazzaniga (Italy - 5/20/2010)
"I would just like to send a short thank you to UGHH.com, I have ordered several different Items, and they have all arrived on good time and good condition."
- Kyle Croswell (Canada - 3/26/2010)
"I got my order all in good condition and thanks again. Great site and cool customer service. I'll be back to grab some more stuff soon! Keep up the good work!!!"
- David Ball (Australia - 3/12/2010)
"I've received my order today (11th of March) with everything in it. No additional custom fee and everything is perfect. I'll spread the word about you guys. You just rock. Thank you."
- David Benatia (France - 3/11/2010)
"I got my records and I was very impressed with everything. The shipping was great and the records were in mint condition. This was the first time ordering from you and will not be the last. Thank you!"
- Kelsy Norman (Canada - 2/17/2010)
"Ö and STILL, the undisputed heavy weight champion of underground hip-hop... UNDERGROUNDHIPHOP.COM!!!! Many have tried, but all have failed....NO ONE, knocks out the champ, NO ONE."
- Mike Cristianni (2/8/2010)
"I just want to take this opportunity to thank you for the excellent service with this order. The shipping was fast and the records were well packaged and immaculate as usual. You also happen to have the best hip hop retail website in the world with ***.com a very distant second!!! I hope the business continues to flourish as you guys deserve it."
- Andrew Campbell (United Kingdom - 2/3/2010)
"Wanted to say a big thanks to you guys at UGHH. Been an overseas customer for a few good years now and youíre always showing the love with your free stuff and promos you send with the order. You guys are the don-mega and will definitely be placing another order soon."
- Chaz Apted (United Kingdom - 1/19/2010)
"I had to say how impressed I was with your company. I received my order this week and I was blown over by the speed of the delivery to the UK, the quality of the product and the fact that my order was very well packaged. I have saved your website to my favorites and I will definitely be checking out the site and ordering from you again."
- Neka Ekine (United Kingdom - 1/11/2010)
"I couldn't be more pleased with your service, prices and overall professionalism. UGHH.com is the only place I'll buy my records online."
- Jeff Dring (New York, USA - 12/3/2009)
"Thanks again for the impeccable service. Over the last 10 years or so I've placed many, many orders and not once has it ever been messed up. Ever!! Good going... Keep up the good work peoples. I love this site!! From the audio to the online store... to DJ Food Stamp's Welfare Radio thing! UGHH - Keeping real hip-hop alive since the early 98!!"
- Jamie McLennan (United Kingdom - 7/20/2009)
"Thank you guys for all the sick merchandise, you are the only ones with the real underground taste of hip hop and all my shipments have made it on time if anything quicker than what I expected. Thank ya'll for the business take care and keep it strictly HIP HOP!!!"
- Dustin Carro (Largo, FL - 6/19/2009)
"This website is the best thing that ever happened to the community of Underground Hip-Hop and its respected roots. Thanks for providing a well-organized site where people can stay focused on the music they love (UGHH)."
- Brian Wietecha (4/17/2009)
"I am e-mailing to say I love what you guys got going on here really makes me miss Boston. I moved back to St. Louis and I still only buy from UGHH.com. I recently purchased the J. Dilla shining CD it has 12 tracks. Thatís all I paid for and UGHH.com gave me a FREE J. Dilla mix CD with 33 tracks on it as well, stickers, etc. So i took it upon myself to write this e-mail!"
- Julian McClanahan (Saint Louis, MO - 4/11/2009)
"You guys really have damn good service. I just placed my order and before i knew it there it is in my mailbox. And the selections you got the right name underground hip hop. You guys are what the games missing. Keep it up. Holla at you on payday."
- Husain Mayden (Chicago, IL - 3/3/2009)
"Just wanted to say thanks for the excellent products. Being overseas I thought it would take a lot longer to receive my order. The packing was thoroughly organized and my order was exact. No doubt the best online purchase I have made in a while. I look forward to doing business with you again. Oh yeah the DJ Food Stamp mix CDs are killer!"
- Jeffrey Legrand (Military - 1/12/2009)
"Been doing business with you for years now, but this time you out did yourself. I got a ring at my door on Sunday with someone handing me my order, not only do you send it out First Class so I got it by Christmas but you hooked me up with a Best Of 2007 CD and a new dope bubble sticker, if that`s your way of saying happy holidays then underground Santa is an ill cat in my books, lol, there are others out there but this is just one of the reasons I stay and plan on continuing to stay loyal in the future, always on top of your game!"
- Rafal Wroniewicz (Canada - 12/21/2008)
"One of my employees told me about y'all when he found all the radio channels, I checked you out this morning and I'm impressed. Hip hop radio in Colorado is weak, so i was stoked to find all the dope stations. I was even happier to see that y'all sell wax. I've been lost since ***.com stopped selling 12". Thanks for supporting my lifestyle."
- Kevin Rawlings (Colorado, USA - 10/8/2008)
"Just saying thanks on the items I received from you guys very happy with purchase. The Scifen tees, M.F. DOOM tee and Brooklyn Academy CD are dope! I'm from Australia and we dont have any of the stuff you guys have besides the odd underground CD. Also did not take long either - big ups UGHH!!!"
- Jamin Mills (Australia - 10/2/2008)
"I made an order for goods for my brother for his birthday on the 17th & received it today. I just want to thank you very much for such a good service. Many thanks for the customs declaration too, I had no other costs to pay."
- Stephanie Bean (United Kingdom - 9/25/2008)
"Just wanted to let you know that I received my order today. Hands down for incredible speed and excellent customer service. Once again thanks for your business and I look forward to make more orders with you."
- Djordje Stojadinovic (Serbia - 9/18/2008)
"I have been ordering from ***.com for years but I just had to quit as their orders took never less than a month to ship out, sometimes it didn't include all ordered items etc., so as it was my first order here I didn't know what to expect from UGHH.com, but I am certainly satisfied and will shop with you again."
- Ondrej Cabejsek (Czech Republic - 9/11/2008)
"I just grabbed the package I was expecting from you guys that I ordered. Outf*ckinstanding! I ordered some sh*t from the store about a month ago as well. Keep up the good work. I just got back from Afganistan so I am not exactly up to date with the underground scene. Keep up the good work."
- Jason Boivin (New York, USA - 9/5/2008)
"This is a big thanks for hooking me up with the extra request I asked for in my order. You guys always come with quality products, fast shipping and great customer service."
- Mark Zebrowski (Texas, USA - 8/4/2008)
"I was truly impressed with the condition my order box arrived in, and then you hit me with the frills! The free stuff is cool, and the jams are in pristine condition too! I had to rock 'em straight out da box yo'...! Nice session too! Looks as if I was right to leave it in your capable hands, thanks again."
- James Grisby (Virginia, USA - 8/1/2008)
"After a failed attempt to sell music online, I can truly appreciate what you guys have going! Great selection, reasonable prices, differing options for shipping, and above all... OUTSTANDING CUSTOMER SERVICE. It is because of this, I have been shopping here and have sent all my friends your way. Keep up the great work. DON'T GO DIGITAL!!!"
- Charles Chae (California, USA - 6/6/2008)
"I came up on your website and i was thoroughly impressed. I looked up a few old songs to see if you carried them and you did (funky dividends, i got to have it- EDO.G). I was really impressed you all even carry divine styler, albeit the instrumentals, but not many know about him. i was raised by hip hop and have since then gone the route of working for the establishment but never forget what made me who i am today. Thank you for keeping the foundation strong."
- Armando (6/1/2008)
"You guys are the best!!! I just received my first ever order that I placed with your store, in excellent condition too. I ordered some music from another site 3 days before ordering from you guys and your package arrived FIRST!!! Thanks again for the timely delivery; you've just earned yourself a new dedicated customer."
- Merrill Kinlocke (Canada - 5/30/2008)
"I wanted to comment on a purchase of some graffiti markers we bought from your web site. We are clear across the country, ordered on a Friday evening (on-line) and received our markers in less than 4 days which included the weekend. Thank you for the prompt processing and shipping of our order."
- Bonnie Stefanick (Colorado, USA - 4/11/2008)
"I'm pleased with the convieniance and customer service. I'll continue to shop this site. I'd never bought anything online before the t-shirt and hoodie i ordered (and promptly recieved) a few weeks ago. I'm looking forward to more buisness with your company."
- Zach Glenn (Oregon, USA - 4/10/2008)
"Prior to ***.com changing their focus, I got all of my hip hop from them (partially because they always had so many cool bonus items). However, after their change in business model sent me your way, I realized just how important a solid order management system on the retailer side of things and how critical a solid customer service focus was to my having a good experience in working with an on-line retailer -- your order management is impeccable, and your guys have a 100% batting average when it comes to responding to my questions and concerns (which I want to be quick to say are few!). Nice job on putting together a tight organization, I feel confident sending a few hundred dollars of orders your way each month!"
- Van Green (Oregon, USA - 3/22/2008)
"I just wanted to let you guys know I was very pleased with my recent order of DJ Rectangles Battle breaks... I ordered it 3 days ago and it' already here. It's hard to find any hip-hop here... so imagine my joy finding your site...now I will have the tools for battle!"
- Jay Snider (Michigan, USA - 3/12/2008)
"I live in a small town, so it's hard to find the music, clothing and art supplies... you have such a dope selection and it always ships sooner than i think... thanks."
- William Moyer (New Mexico, USA - 3/8/2008)
"Just a quick line to say thanks for my order which you shipped over here to the UK. Most impressed with your set up/ service, will let my pals know about your site and look forward to ordering with you again."
- Bailey Harman (United Kingdom - 3/6/2008)
"Thanks. You guys really are the best online retail site. I have always had such an easy and consistently positive experience buying from UGHH. I'm sure you can tell since I'm probably the only person in West Palm Beach, FL that spends like $100 a month on your site. It's hard as hell to find real hip hop heads down in South Florida. I dont think I could make it through the working day everyday without UGHH. Thank you for being my savior. UGHH is Hip Hop's Messiah."
- Devin Krauss (Floriday, USA - 2/29/2008)
"Got my package today, just want to say thanks for this and it's not the last time I'm buying music from you guys.. awesome. You can't get this sh*t in Sweden, and man that Vinnie Paz sign on the Heavy Metal Kings 12" I bought got me surprised."
- Robin Petersson (Sweden - 12/21/2007)
"I've been doing business with yall for more than 1.5 years by now, I'm a Ukrainian customer of yours and I am totally amazed by the service you guys provide. The shipment is real fast. Normally it takes 10 days to get my parcel from the other side of the globe which I'm pretty satisfied with. But once I received one of my parcels in just 5 days! That phenomenon is still hard to explain. But that's not the only thing I wanna thank you guys for. Most important of all is the message you spread. It's that good ol REAL HIP HOP missed by many. Every time I'm at ya home page I feel inspired which is important for me as a DJ that has been spinnin' hip hop in my country for about 12 years by now. Sometimes I lose my belief cause of the things going on with urban music over here and on a global scale. But you guys bring that belief back."
- Oleg Karpenko (Ukraine - 12/17/2007)
"Thank you for being competent. I always get my purchases in a timely manner. Before I knew about your site, I had a very strong urge to hurt people at ***.com. So many times they would have me waiting for over a month to receive my music. They wouldn't even help me on the phone. I still hate them.You guys are great though. Keep doing it. I voted for you guys alot for that VH1 honor."
- Paul Oras (New Jersey, USA - 11/29/2007)
"Just want to let you know you guys are supreme. I ordered some stuff from (*record label name removed*) and got a shirt I didn't even order cause I already had it. They just substituted it cause they were out of the one I ordered. Without even sending an email asking what I wanted in replace of it. Thought it was retarded. You Bostonians may be drunkards, but you know how to treat your customers. If you are out, you contact the customer and that is the way to operate, NO DOUBT. Big ups. Thanks for helping me add to my order. Kinda funny how a vendor overshadows a source. *** is lucky I'm a fan and still visit (*record label name removed*) website. I own 582 hip hop cd's as of last count, and a lot from you guys cause you dish common courtesy."
- Adrien Swanson (Washington, USA - 11/3/2007)
"Man I came home Friday tired as hell from work.. Then I see my autographed copy of Eso's Egoclapper had arrived two days before I was expecting it. Thanks UGHH."
- Charles Robinson (Colorado, USA - 10/19/2007)
"I have ordered from every "major underground" hip hop site and UGHH is the only one that treats people to such excellent communication/ customer service, and respect. It is a breath of fresh air. Don't plan on my orders with your company to stop anytime soon."
- Nathan Horodyski (Colorado, USA - 9/21/2007)
"Really appreciate your help - this is third time I've ordered from yourselves, having used a certain other site for 7 or 8 years. The service I have received so far has been brilliant and the selection of CDs is great - I wish I had made the switch years ago."
- Brian Lehane (United Kingdom - 9/6/2007)
"UGHH.com is the dopest website to get hip hop from ever. I have used other sites prior to finding UGHH.com and the service was never as good as you guys! Whenever I make orders I am never disappointed by the delivery time or the service I have received. Customer service has always been extremely helpful no matter what the request! Big ups and keep it moving."
- Rashaad Monteiro (Again!) (South Africa - 8/29/2007)
"Just wanted y'all to know I came all the way from Texas to Beantown, and my first stop was UGHH (Retail Store). I couldn't have imagined it being any better. Vintage KRS-One was blasting in the background, the staff was ultra-cool and super helpful. I picked up some dope CD's and an ass-kicking Warriors-themed t-shirt - old school, y'all. Just wanted to say thanks for a great experience. You have a customer for life!"
- Guido Carcerano (Texas, USA - 8/1/2007)
"I have actually made a few orders this week and anticipate receiving them. I really appreciate good hip hop which is hard to find in stores locally in S.A. and since finding UGHH.com I have been in my element! I must give you guyís props on the speedy delivery time and the prices I find are extremely cheap. When placing orders at our music stores they over charge way too much! I can find anything and everything Iím looking for on your site and when I say that is amazing, believe me! Most places only stock a certain or limited amount of real hip hop but you guys rock the spot. I have made an order from another site previously which I waited over a month to receive; I made my first order with you guys and got it within a week. Now that to me is the best service I have ever come across, ever! Big ups and respect."
- Rashaad Monteiro (South Africa - 6/6/2007)
"I would like to thank you, I had never heard of you guys before and I got my CD's fairly quickly. I like how you give free stuff, it makes ordering a lot nicer. So thanks again. The autographs are dope!!!"
- Marcus Johnson (Alaska, USA - 5/18/2007)
"Just received the 8 albums I ordered from you, must say Iím completely blown away by the speed and accuracy of your service man, difficult to get good vinyl in the UK, undergroundhiphop.com is like the 9th wonder of the world! Salma hayek being the 8th of course, youíre good but not that good!!! Anyway, thanks dudes, 'nuff respect!!!"
- Peter Salter (Again!) (United Kingdom - 5/15/2007)
"Thank you for delivering my gear prompt and in good order... with SOME FREE SH*T!!! Always daunting trusting someone with your beloved vinyl but you dudes are on top of it, Iíve bookmarked you now and you'll hear from me soon, got a few items Iím waiting for you to get in... nuff respek!!!"
- Peter Salter (United Kingdom - 4/26/2007)
"The biggest reason I love doing business with you is I am never disappointed. I received the package today and will not disappoint my son today for his birthday. Thanks again!!"
- Michele Jones (New Jersey, USA - 3/9/2007)
"You guys did it again. Another order filled fast and correct as always. Keep up the good sh*t cause I live in Utah and there isnít a CD store worth a f*ck for at least 100 miles."
- Sage Howes (Utah, USA - 2/25/2007)
"May god bless you guys for this website. Iím so happy I can find my type of music through you guys. Iím willing to go to Boston to visit the store as a vacation. Peace to undergroundhiphop music for life."
- Larry aka Sympathy (2/14/2007)
"Just wanna say that I received the CDs all the way here in Australia and I am really impressed with your service and will definitely make more orders as soon as I get more cash. Thank you very much and continue your good work."
- Cesar Mora (Australia - 2/13/2007)
"I wanted to tell you guys, you're one of my absolute favorite online shops. I dig the selection you guys come up with. I love the email newsletters. I can confidently recommend you to all of my friends. Thanks for being awesome."
- Ken Green (Oregon, USA - 2/8/2007)
"Hey, I just want to let you guys know that your store is the sh*t. Keep up the good work on the web page. Itís easy to browse and this is the best store to buy hip hop records at!"
- Mike Reissy (Minnesota, USA - 2/3/2007)
"My order arrived!!! Not only did my 12 vinyls arrive but they also arrived with half a dozen mix cds, stickers and posters... what more can I ask. On top of that, I got quick response to my queries via email. Look out for my next order - props UGHH!!!"
- Joseph Kattan (Australia - 1/22/2007)
"Just to say cheers for my records. Your site is hella decent, I used to buy a lot from *** in Amsterdam but they are WAY overpriced and the service is very poor. Hope to keep on buying, money permitting! Thanks again."
- Vito Priore (United Kingdom - 1/19/2007)
"I just wanted to say thank you for being the most enjoyable online buying experience ever. My purchases arrive on time and I love the fact that you offer free stuff with my purchases. Keep it up!"
- James Starr (Florida, USA - 1/5/2007)
"Wow! I just received my latest package and realized something: for a little over $50 (including shipping!), I just got 7 CD's - thanks for the freebies, the great deals and the all-around excellent service. You are without a doubt the best hip hop dealer on-line. Just one request, please don't forget (like your competition has) what you makes you the best - the way you treat the customer - when you inevitably become the #1 ranked rap site on the net - that is if you haven't reached that status already."
- Jacob Fleming (Kansas, USA - 12/18/2006)
"Got the order yesterday and I'm very happy! Thought I'd never ever get a copy of Snoopís Doggystyle on vinyl but you did. Thanks a lot folks. See ya soon with more orders!!!"
- Stephen Ratcliffe (United Kingdom - 12/11/2006)
"I appreciate your prompt responses. I would recommend your site to friends based on customer service - y'all have some of the best support I've seen in online retail."
- Ryan Stonecipher-Fisher (Georgia, USA - 12/4/2006)
"I really appreciate your help and I'm glad to see that you guys take customer service so seriously. I've ordered from a couple different online sites to get my underground CDs, but when it comes down to it, your service is by far the best (especially in the customer service department). Thanks for helping with this order."
- Daniel Taylor (North Carolina, USA - 11/30/2006)
"I ordered a dope ass M.F. DOOM hoodie from you guys, just wanted to say it's way better quality then I even expected and it got here mad quick. Nice work y'allz."
- Donna Johnson (Pennsylvania, USA - 11/7/2006)
"Damn, thanks for the fast shipping. Great ass shirt, for sure be rocking it Friday night here. Thanks for coming through."
- Craig Fagerness (Minnesota, USA - 10/25/2006)
"Just wanna say thanks for my CDís arriving safely. I've ordered loads of CDís from your store and been never let down once since they always arrive on time. And also thanks for the extra free CDís - your selection of CDís and what you have in the store is superb loads of choice. The international orders are so quick it's unreal. All the CDís that came today were in good condition. If I have any problems with an order I e-mail you and you sort it out. I got ripped off from ***.com and never used them again. Just wanna say keep up the good work if you look after your customers like you do they will continue shopping at your store. Undergroundhiphop.com is the best online store nobody can touch you guys - you are so far ahead of the competition. I look forward to shopping at your store in the near future."
- Faisal Mahmood (United Kingdom - 10/5/2006)
"I got both orders a day early. I must say, that your site is hands down the smoothest operation to buy wax online period. Big ups and a sincere thank you again and again!!!"
- Ramon Cho (California, USA - 9/3/2006)
"I received my CD today and I'd just like to give thanks. I started using your web site for about two years and I haven't bothered trying to get CD's from anywhere else. You guys are the best in the business. I'll never shop anywhere ever again, so keep up the good work. It's much appreciated!!!"
- Joshua Ricker (California, USA - 8/10/2006)
"I'd been going to another site to get my hip hop - I admit that. I had no idea y'all existed; I thought this other site was the only game in town to get some of the indie joints, white labels, and mixtapes. Thing is, they'd always f*ck me. I'd get my order two months later. I'd be missing things with no explanation. I'd get mad, and swear I wouldnít buy from them again. Someone suggested I holla at y'all. Not only did I get my sh*t, but I got an email about that my order shipped on time. Thank y'all for the selection, and for people who know how to keep customers coming back."
- Montroy Hunter (Illinois, USA - 7/23/2006)
"T-shirt arrived today. Thanks a lot for the free mix CD, it's awesome. If everyone did business the way you guys do, this world would be a far better place."
- Jo Leen (Canada - 7/11/2006)
"You guys have an excellent store, I wasn't expecting my shipment for another three days and when I got home from work, it was here already! I just want to say that you have a new customer for life."
- Toby Friese (Utah, USA - 7/10/2006)
"I just wanted to let you know that you all at UGHH.com are awesome. I've been a customer for about three years and you've never disappointed me. I love the site, thanks for bringing the true hip hop that I love and much props to you guys."
- Kajji Cameron (Missouri, USA - 6/28/2006)
"Just wanted to say how quickly I received my order. I was expecting it to take a few weeks as that's what usually happens when you order stuff online, but I was pleasantly surprised when it arrived 3 days after I placed the order. Great job."
- Paul Edmunds (Connecticut, USA - 6/19/2006)
"Iím Alvaro, one or your custumers from Spain. Once again, thank you very much for the quality of the services you're providing. I was surprised when I found the vinyls this morning in here, it only has taken 7 days from USA to Spain! Now its time for enjoying 'em. Thatís great guys, props."
- Alvaro Casado (Spain - 5/25/2006)
"I got my shirt today and it's really cool. I just wanted to compliment y'all since I have ordered from UGHH for a few years now and the shipping has always been fast and the free stuff that is included like the CD's and stickers have always been cool. In my opinion undergroundhiphop.com by far is the best hip hop place to go. Thanks for the service."
- Justin Griffin (Missouri, USA - 5/22/2006)
"Great job guys, order came a lot quicker than expected, all in great order and the payment through PayPal was nice and easy. I will more than likely buy some stuff from you guys again, keep up the good work."
- Ian Haponiev (United Kingdom - 5/6/2006)
"I want to thank you for my order. I just received my order and I am very impressed with the quick shipping. It was predicted that I would receive my order in the first week of April, but instead it came today. This was the first time I purchased something online, but I am overall pleased with the purchase. The ordering process was easy and the confirmation e-mail that my order was sent made me feel a bit calmer about the situation."
- Roshan Patel (Canada - 3/29/2006)
"I just wanted to say what a great website you have. I've been a hip hop enthusiast since the late '80s and I'm constantly trying to find some of those older titles. Well, I was very surprised to see some of the singles featured on the site, like Zhigge and Dred Scott. Also, good job on the original La-Di-Da-Di. Keep up the good work - you just got yourself a lifetime customer and from Utah of all places."
- Cody Johnson (Utah, USA - 3/18/2006)
"There are songs on here that I never thought I'd hear again. I accidentally found this site, and man I haven't looked back. Thank ya'll for having all the old school hip hop and keep it alive."
- E.W. (Texas, USA - 3/12/2006)
"I received my order a few days ago. Was especially fast this time and I live out here in Germany. Thanks a lot, I really appreciate your work. The free stuff options are great and Food Stamp's free mixes are always hot. Until my next orderÖ"
- Tom Bates (Germany - 2/26/2006)
"Just wanted to give a massive thanks to the guys at undergroundhiphop.com. My order has in excellent condition and much earlier than expected. I was extremely impressed with your service (and prices for international orders!) and will continue future sales with your company."
- Brett Mollison (Australia - 2/11/2006)
"I only wanted to say that I am constantly humbled by and give perpetual thanks to the existence of undergroundhiphop.com. Put me on full blast for your mailings, and carry on the tradition of providing the finest of the underground scene."
- Robert Barry (2/11/2006)
"I just thought I'd send a long overdue THANKS for the excellent service you guys provide. I've been ordering for a while now, however just recently I had been exploring different online sites to see if you guys were still on point. The answer - hell yeah! The thing that appeals to me most is how you keep me (the customer) fully updated with shipping, supplies, etc. Sure some sites may advertise slightly cheaper items on odd occasions, however the important thing (particularly from an overseas point of view) is your service - OUTSTANDING! No more site searching - committed to UGHH for LIFE!"
- Mark Blackburn (United Kingdom - 2/9/2006)
"I just want to throw some props your way. I have bought from you guys three times now and service is EXCELLENT! the website is the best on the web! Itís so easy to navigate and link from producer to artist etc and listen to new stuff. I have been buying vinyl for over ten years now and I deeply regret not finding you guys until now - I could have saved hundreds of $$$. Love all about your store and if I get to Boston I will buy yíall a beer."
- Nicklas Nystrom (Sweden - 1/30/2006)
"I used to drop by here all the time 3-4 years ago and now back the place is effing excellent. Iím from Ireland and this is a supreme example of a site bringing local flavors to remotely placed enthusiasts. Not saying Ireland has no scene or nothing, but one ainít bound to come across a Sound Providers EP in their local crate here anytime soon. Knawhamean?"
- Edward Hurley (1/26/2006)
"On behalf of everyone who has ever perused your fine site, THANK YOU. I personally started ordering from UGHH.com a couple months back and have been coming back bi-weekly ever since. The lay-out is fantastic, making it lego-simple to find the hottest, freshest, most classic or hard-to-find beats available. And don't even get me started on the clothing selection, the bounty of free stuff I have received and the FIVE new radio stations. Sheee. In a time when the world of popular music is mired in an apathetic bog, you provide a beacon for those with a love of 'real' music. I'll keep spreading the good word if you keep on keeping on."
- Corbet Rutzer (Canada - 1/18/2006)
"Gotta say this again, your store is simply the best. Even at the eve of Christmas, my order arrived to Finland BEFORE the estimated date. It took just one week. I mean, that's how long it takes sometimes even I order inside our country."
- Lauri Kuikka (Finland - 12/20/2005)
"Your company truly is great man. I've ordered a ton of sh*t from you guys, and you have the best customer relations that I have ever dealt with, with any business period. Thank you for your great service."
- Kyle Hurwitz (California, USA - 12/8/2005)
"You guys are far exceeding your competitors. I received two separate orders from you in the time it took ***.com to deliver me one order. I was waiting a month for there stuff. You guys are fastest as far as online ordering goes! I like that I can always get free sh*t with my orders too. That is ill!"
- Joshua Anderson (California, USA - 12/5/2005)
"My order arrived in perfect condition. I picked it up Friday from the post office... I never thought it would be here so soon. Thank you guys, I'm very happy with this. I intend to make a new order in a few days. Thanks again!"
- Ioan-Matei (Romania - 12/1/2005)
"I LOVE this site!!! Fast delivery, right on time, excellent service. Expect many future orders from me. This site is the ONLY place I'll order my CD's from!"
- Benjamin Rogers (California, USA - 11/30/2005)
"This is the best music store I've ever been to. Luckily, I live in Boston, so I can visit the store whenever I want. I was at the Big Shug in-store and it was crazy. Just wanted to say that I love the store and that I will always use UGHH to get my CD's."
- Geoffrey Peterson (Massachusetts, USA - 11/29/2005)
"Got all the CD's today, wicked sh*t man. Very happy with it all, thanks for all the free stuff too, those DJ Food Stamp mix CD's are dope as hell. Gonna def order again sometime, thanks again."
- Tom Misztal (Canada - 11/29/2005)
"Just got my package recently, good sh*t as usual. You guys got the best hip hop site out there right now. Always on time and always get the right order. I ordered CDís from ***.com and I only got one of my CDís and it took more than 3 weeks. So Iím just sending this to show u guys love and let u guys know youíre the sh*t. Iím a customer for life."
- Frank Batac (California, USA - 11/21/2005)
"Received Shadow's Funky Skunk CD today. Just wanted to thank y'all for your professionalism, great prices, and amazing depth of product. You're absolutely the best place for the hard to find hip hop I crave."
- Brendan Klein (Pennsylvania, USA - 11/14/2005)
"Just saying many, many thanks to that move to stock you stores with some 'other' classic West Coast albums finally. While I have all of those albums along time ago, when I attempt to try and tell people that the West Coast encompassed more than 2Pac, Ice Cube, NWA & Eazy-E, there is a difficulty grasping that concept. I hope some of your customers will enjoy especially SPICE first album, classic sh*t. All that can be said is keep up the good work. As you know as a collector, I have always been extremely puzzled how so many sites 'claim' to be representing hip hop and when one looks at their inventory; it is hard to imagine that there was ever a vibrant West Coast scene. You know there are a lot of younger hip hop fans who would never even know that so I am just humbly commending you on that wonderful move, easily UGHH is killing the so-called 'competition'."
- Kenneth Ononaiwu (Florida, USA - 11/6/2005)
"I just wanted to thank you so much. I've placed many orders with you guys and refuse to shop anywhere else you guys are amazing, and do great work. This is truly an honor to have something autographed from one of the founding fathers of hip hop (having won the autographed Run DMC sneakers contest). Thank you again."
- Scott Vallee (Canada - 10/28/2005)
"UGHH.com has the widest variety of hip-hop records out of all e-stores or retail stores. I definitely stick to shopping at UGHH.com as its service doesn't have a single drawback. You guys even sent me a notification about a lacking record in stock asking me whether I should proceed with my order and wait or exchange it for another item. It's a pleasure to have partners in the rap game."
- Tomasz Wasilewski (Poland - 10/27/2005)
"You cats at UGHH are mad! Itís so dope being the only Aussie in Melbourne with so much mad NEW vinyl. Release dates here are months behind, appreciate your most excellent work."
- Will Barber (Australia - 10/19/2005)
"Wow, youíre international orders are quick. Everything was in perfect condition, thanks for the bubble wrapping and all that. Now thatís what I call service."
- Prashanth Raja (Australia - 10/18/2005)
"Thanks for doing everything right. I have had bad luck with *** sending my orders really late, and not updating my information. I appreciate the good work. Keep those freebies coming and you will see more orders from me."
- Whitney Morris (Tennessee, USA - 10/12/2005)
"I just wanted to say, this site is the best online music store I have ever dealt with, you guys got my order for Atmosphere CD and had it to me in less then a week, just wanted to say thanks and keep it up."
- Paul Vogel (Florida, USA - 10/10/2005)
"I would just like to thank you for the quick dispatch of my order. It arrived 3 days earlier then estimated in excellent condition. I have to say the free mix CD by DJ Food Stamp is excellent and worth the money alone. I look forward to ordering from you again."
- Gavin Connolly (United Kingdom - 10/10/2005)
"I would just like to thank you guys for your prompt service with my orders. I just stumbled across your web site and man I am glad I did. I want to say thank you and keep up the good work. I canít wait to get the new Atmosphere CD from you guys!"
- Matthew Manning (Illinois, USA - 9/29/2005)
"No other site even comes close; the speed of delivery, the quality of products available and of course all the free stuff that you get with every order makes this the best possible site to order from, hands down."
- Danny Kirby (Illinois, USA - 9/28/2005)
"Good looks on sending my sh*t mad quick. I just got to mention that UGHH.com be having the hot sh*t and keeping low on the commercial shit. UGHH is better than *** in NYC and ***.com. Good looks on having a website because we don't all live in Boston."
- Jose Rosado (New York, USA - 9/26/2005)
"Just wanted to say thank you. I just received my package today and it was full of new music I did not expect. You definitely looked out, as you always have. Also, thanks for all the support you've shown over the years as well."
- Storm The Unpredictable (Maryland, USA - 9/26/2005)
"Many thanks as I received my latest and I just thought I'd pay my respects as I been using your site for years and Iíve never really took time out to give you props.
Considering the pretty small team you work with I gotta say you all do an amazing job, from the audios, newsletter, online store to the regular updated inventory. The service is always top class and considering I live in the UK the time it takes you to get the goods from your ends to mine is pretty f*cking amazing!! I place orders for CD's pretty much every other week and I'll continue to do so as long as this site is running. I'm proper chuffed to see that your store is going well and you should know that your an inspiration for all those who have a dream of starting something from nothing.
Keep doing this sh*t like you are and you'll never lose me as a customer. This is easily the best hip hop site on the web and by faaaarrrr the best online store period!!! I gotta give you props for keeping underground hip hop and hip hop as a whole alive. NUFF PROPS!!!"
- Jamie McLennan (United Kingdom - 9/20/2005)
"I was just at work thinking I really like it how UGHH.com is keeping me updated with my order via e-mail (even if it's a small order). That shows that at bigger levels you guys most likely do things correct, and shows your company has integrity. Once again, thanks so much for the email. I was also thinking about your forums, and really if anyone does a search, they basically have a huge mass of information on all underground hip hop related things, which is very useful. Keep up the excellent work!"
- Mark Kalcic (Canada - 9/17/2005)
"I literally just received my UGHH Fulfillment delivery which includes Little Brother, The Best of 9th Wonder, Buckshot and the free Mid-Year Madness mix. After a crazy day at work, I had the envelope lying in front of my door :) It has made my day.. I'm loviní the beats and I am personally recommending this website to my personal webpage viewers. I've been loyal to this website since I moved to beautiful Van City, British Columbia and it's been my stress reliever, party starter, cry maker and best friend."
- Mary Ann Masesar (Canada - 9/15/2005)
"Your site forever has a loyal customer. Other sites can't breathe in the same room as your site. Thanks for quality, professionalism, and efficiency."
- Justin Craig (Pennsylvania, USA - 9/7/2005)
"Thanks again - package received! Itís like opening up a present on Xmas morning!!! Keep your eyes out for future orders, theyíre on the way!!"
- John Kirkley III (Louisiana, USA - 8/25/2005)
"I don't remember you guys offering this service before, letting buyers know when an order has gone out. I figured that customer service would, at best, stay the same with the Huntington Ave. store opening. But you guys have actually improved on it. I appreciate the update. I look forward to this order arriving, and I can't wait for the new Atmosphere I pre-ordered to ship at the end of September. Knew there was a reason why my laptop has an UGHH.com sticker plastered on it."
- Josh Plaza (New York, NY - 8/23/2005)
"I can't find 99% of the CDs you sell over here in South Africa, and I've never received packages so fast, even with my countryís poor postal service! The bonus stuff you add to your sales is also a great change! I'll recommend this site to everyone I know, and will continue to buy from here. Thanks for the good service."
- David Samuels (South Africa - 7/11/2005)
"I just wanted to thank y'all for sending me my order so quick. I pre-ordered the Buckshot/9th wonder and got it before it was promised. Not to mention a 9th wonder mix free with it, which was worth as much as the album to me. Thanks again for quick and reliable service!"
- Nick Gonzalez (Floriday, USA - 7/11/2005)
"You guys are sick with service. Every time I order vinyl from you guys, it's right on time. I'll order as much from here as possible. Keep holding me down UGHH.com. ***.com sucks!!!"
- Andrew Shabazz (California, USA - 7/2/2005)
"You shipped this order out last Saturday and it arrived today (5 days later)! Thanks for the fast service and the big selection of hip hop. We donít have that in Sweden - there is some but the prices are hiiiigh!"
- Rasmus Christensen (Sweden - 6/30/2005)
"I just wanted to compliment you on your excellent service. I ordered Street Villains 2 on Thursday June 23 and I received it today June 27. I was impressed with the tracking information as well. You now have a loyal customer for life. Keep up the good work!"
- Cory Crytzer (New York, USA - 6/27/2005)
"You guys at UGHH.com are amazing. I have never had one problem with ordering merchandise from you. You keep it real Ė Iím not buying from anybody else."
- Chris Gernat (Connecticut, USA - 6/23/2005)
"Thanks very much for your email (stating my order shipped), I look forward to the delivery of my CDs! You have a great store, an incredible selection and amazing prices! I couldnít find any of these albums here in the UK. I shall definitely be using your site again!"
- Toby Parratt (United Kingdom - 6/20/2005)
"Thanks for the amazing service you've provided now and on previous orders! I have no idea as to how you sent me my order so quickly but I appreciate it very much. Look forward to ordering some more stuff soon!"
- Lewis Crowther (United Kingdom - 5/18/2005)
"I just wanted to say you guys are really good. I like the fact you have audio for most of your vinyl online. I need to listen for certain beats and accapella's for my mixtapes and you guys have a great selection, great service and fast delivery. Expect much more business from me in the future."
- Andrew Johnson (Massachusetts, USA - 5/18/2005)
"I just received my UGHH.com order for the National Mayhem triple pack. After years of using ***.com and them screwing me around with my last order, I have a new dealer to buy stuff from - excellent service."
- Randy Sherman (New Jersey, USA - 5/16/2005)
"It was a pleasure talking with you man. Thanks a lot for the great service AS ALWAYS -not too many online retailers will help you out on the phone and be this nice to accommodate you."
- Bill Mullen (New Jersey, USA - 5/13/2005)
"Iím so glad for your sight. I think you are a genius because itís so hard to find real underground hip hop in this main stream world. I just wanted to say keep doing what you do and much love. Since I discovered your site, I order CDs that I can't find anymore."
- Donald Wilson (Mississippi, USA - 5/8/2005)
"Iím a long time customer of undergroundhiphop.com and I would like to thank you all for providing hip hop music with a meaning. I'm currently in Iraq at this time and you make it easy for me to order the music I loved since I was in my youth. Thanks to you for having lots of new underground hip hop to explore and listen to on your site. Ya'll really understand the true meaning of real hip hop music and I will be your customer as long as you keep undergroundhiphop.com going (meaning forever!)."
- Sean Allsbrook (USA Military - 5/2/2005)
"I just want to thank you guys for making it possible for me to get some good hip hop music. I literally live in the last town of Long Island, NY. In order for me to go to the nearest music store it takes about 30 min. of driving and even when I reach the store they never have anything I want. If I want to buy some underground music I have to travel to New York City which is about 3 hours from where I live. On top of that each CD costs about $20. Not only do I not have to travel to buy the music I like but you guys have some unbelievable deals. Those free mix CDs I get with my orders along with the stickers and posters only make me want to order more music for you. I can't forget to mention that your newsletter is also great. It gives me a heads up on what CDs to get next. I have a problem of spending way too much of my money on music and you guys are only adding fuel to fire - but I love every minute of it! I'm sure you'll be getting a few more orders from me this year and another letter or two letting you know how much I enjoy what you guys do!"
- Edinson Bolivar (New York, USA - 4/29/2005)
"I wish I could find at least one thing that needs improvement, but truth is I can't! I received my order ONLY TWO DAYS AFTER PLACING IT!! This is quite amazing considering I live in Montreal, Canada. And best of all, no hidden custom fees to import into Canada. 2 *FAT* Thumbs Up to the entire UGHH.com crew - you guys offer the absolute BEST collection of underground material available online - competition is nil. And I can preview anything before purchasing, which makes you guys another step up above the rest. Can't forget about those free items available as well, major bonus! I simply can't get over the speed at which you guys got my vinyls to me; and your e-mail support is out of this world - very helpful team answered all my questions within 24 hours! Props to ALL at UGHH.com, I'm setting up my next order right now! Thanks again!"
- Justin Meunier (Canada - 4/27/2005)
"Your customer service is awesome. I'm glad to be your customer. =D Thanks for helping me find that Del Tha Funky Homosapien record.. I put in an order today for three records and a t-shirt. I didn't know Atmosphere had a new record out! Y'all run a quality business."
- Nicholas Smedra (Texas, USA - 4/26/2005)
"Thanks, I received The Rapper Big Pooh today. I will be ordering from you guys just about every week. I'm officially hooked and you guys always come through unlike other sites *cough* ***.com *cough*"
- Harold Joseph (Texas, USA - 4/18/2005)
"You guys are the best hip site on the web, I like that you get to hear full audio for a lot of songs. My favorite part of your site is the old school section, I spend hours and hours just listening to oldies and reminiscing Great site and much respect."
- David (4/17/2005)
"You guys are the first and only source I need to look to find my music. My orders always seem to arrive ahead of time, which is sweet. I think I'm going to make buying a couple CD's from your site a weekly thing. It screws me over financially but it's worth it. Keep kicking ass guys."
- Kyle Kirkpatrick (New Jersey, USA - 4/17/2005)
"I just want to say that the time it took for my order to arrive was amazing! I am currently overseas in Iraq and I received my order within two weeks. Outstanding service. Keep up the good work."
- Cpl Dow, Michael (USA Military - 4/5/2005)
"I am very impressed with how well you guys communicate with your customers. Keep up the good work."
- Frank Lopez (New York, USA - 3/25/2005)
"I just wanted to thank you people at (UGHH) for the excellent service. I used to order a lot of records from ***.com and they wouldn't have had my music shipped out in the first week of ordering!!! At (UGHH) things are going quite well it seems. Expect a lot of orders from a new customer!!!"
- Andrew Brown (Canada - 3/25/2005)
"The order was perfect as usual. Thanks for the fast service. You're the best site to buy the new sh*t from."
- Brad Bjorlo (Washington, USA - 3/24/2005)
"I would like to praise you, for your most excellent customer service. I will definitely continue to purchase my music from your site."
- Sean Mooring (California, USA - 3/23/2005)
"Just want to say thanks again. I have ordered from you about five times now and am so impressed with your service; I love the free stickers and mix CDís that come with my deliveries. Itís so hard to find most underground hip hop CDís here in the UK but when I shop with you I can find what I want and have it on my doorstep within a week. Great service!"
- Matt Gidman (United Kingdom - 3/16/2005)
"Thanks for the info on the album - ***.com (which I don't use anymore) - took almost three weeks to reply to my messages then gimped me on my huge order when I actually got it about a month later. I'm glad to see UGHH.com cares to answer their emails and from my experience thus far - actually sends me what I ordered including stickers and free sh*t. Thanks a lot man."
- Dan Fleszar (New York, USA - 3/15/2005)
"I just got my first order from you guys, and I can't believe it took me this long to realize how much better you are than the competition! Fast deliveries, good customer service (meaning you guys actually email customers back), cheap prices, you guys are unstoppable. I intend on making all my online orders from UGHH.com in the future, not those other online spots who take advantage of you as often as possible. Thanks for the great service!"
- Matt Howell (New Zealand - 3/13/2005)
"I wanted to thank you guys for your swift delivery of items and accuracy of the order. I can't wait to receive my next batch of CDís from you. I appreciate the good work you put in on this site; Iíve been a fan since '99 and will continue to be as long as you exist."
- Kris Parris (Virginia, USA - 3/13/2005)
"Absolutely brilliant - many thanks without a shadow of a doubt the best online hip hop record store in the world!!! No understatement. Thank you very much again for all the updates and keeping me informed. Look forward to more spending on your site soon."
- Martin Turner (United Kingdom - 3/12/2005)
"I just wanted to say thank you to you and all of your knowledgeable staff. My orders always arrive in a timely manner and your prices and availability are excellent. Keep up the good work."
- Anthony Jones (Colorado, USA - 3/10/2005)
"I just received my package today. It was really fast! I also appreciate the free sampler CD. I will definitely be shopping from you guys again. Thank you!"
- Joe Accardi (Kentucky, USA - 3/7/2005)
"I just wanted to let you know that I really appreciate personalized responses to e-mail - that speaks highly of you as a person and the company you work for. Iíll spread the word. =)"
- Nick Smedra (Texas, USA - 3/1/2005)
"CD's arrived today - just wanted to say thanks for the excellent service and communication. A very pleasant change from my recent experience with ***.com."
- Timothy Jenkins (Japan - 2/25/2005)
"This is hands down the only spot for real music. Your selection is a huge breath of fresh air from main stream garbage they claim to be hip hop. You guys will always have my business."
- Tim Wishart (Ohio, USA - 2/20/2005)
"Props for your service!!! Till last year, I ordered at ***.com - always items missing ($28 shipping for three vinyls), no emails ("order shipped", etc.) and no answer on my emails... So, thanks."
- Frank Hambloch (Germany - 2/12/2005)
"I really like that your site lets the customer listen to more then thirty seconds of a song and more then just one song off the record."
- Vince (2/11/2005)
"I never send emails praising sites or anything like that but using UGHH.com has been a real eye opener and I have a much better CD collection thanks to you. If you do get to read this, Iíd like to say a big ďthank youĒ."
- Paul Bergin (United Kingdom - 2/8/2005)
"I've been clicking on the site for about 9 months. It's the sh*t. I consider myself a connoisseur and a collector of only the best hip hop. I just read the history of how you came up with the concept for the site and how it evolved. You may have saved the game for cats like me who don't do mainstream. Good look."
- El (2/8/2005)
"I just had to drop you a line to tell you that I received my order today. I can't thank you guys enough. The service/ communication was excellent and the delivery time was lightning fast. You made it a very smooth transaction. I will definitely be shopping with you again in the future."
- Kerwin Samuel (Canada - 2/7/2005)
"Let me just tell you that I've ordered records from you four or five times, and I'm very satisfied. Your prices are way lower than in Sweden (where I come from), you're generous with the freebies and your orders arrive even faster than ones I've made from similar Swedish sites."
- Stellan Karlsson (Sweden - 2/2/2005)
"Thank you very much! Your selection of hip hop was just what i was looking for!"
- Brendan Sebuliba (United Kingdom - 1/21/2005)
"UGHH's customer service is a hell of a lot better than ***.com. I appreciate it."
- Travis Gibbs (Connecticut, USA - 1/18/2005)
"Thanks for providing the best online hip hop music service. Keep up the great work and the latest singles and instrumental sound clips going."
- Kevin Byrd (Georgia, USA - 1/6/2005)
"I got my order yesterday, I just wanted to say how HAPPY I am with your site. Everything went so smooth and the signed Jus Allah poster was nice! All the little extras make it a nice touch, and since you have all the underground music I like and give extras Iíll definitely order from you guys from now on. Thanks a lot."
- Anthony Porcaro (Rhode Island, USA - 12/25/2004)
"I love the site! Thanks for hitting us up with a dose of beats for the holiday season, couldn't ask for more. I truly appreciate that you guys have lots of online music to sample, and on the same hand its nice being able to actually purchase something you fully enjoy rather than download mass amounts and ripping off artists."
- Tha Dogg Pound (12/24/2004)
"UGHH, just wanted to hit you up and thank you for all your help with my order. I received it yesterday. Thanks a lot."
- David Green (South Carolina, USA - 12/17/2004)
"Just had to drop you a note about the order I placed, and congratulate you on the dope service! Sent on December 8, arrived at my door yesterday! Living in the UK, finding proper hip hop vinyl is like searching for the Holy Grail. Although I love digging, itís so easy just to listen to the beats online and then order them, which even with postage is actually cheaper than here (in the UK). If my other order comes in such good condition you got yourself a long term customer for real! WORD!"
- Tim Burley (United Kingdom - 12/15/2004)
"I've had to order a few things from your website for my boyfriend. I've never even heard of your site until he mentioned it. I just want to THANK YOU for the quickest delivery I've ever had... MULTIPLE times!I would gladly do business with you again! Thanks!"
- April Martin (Pennsylvania, USA - 12/14/2004)
"Thanks UGHH, you ship faster than any of the major underground retailers... I got my sh*t today. You'll definitely get some more biz from me."
- Thomas Cowles (New Jersey, USA - 12/9/2004)
"Yesterday, I bought $150 worth of CD's and vinyl from you just like I usually do a few times each year. I do that because, as an instructor of a Temple University course entitled "Hip Hop 101," I have to expose my students to recordings by skilled emcees who spit fire as opposed to pop rappers who sh*t crap. And the best way to expose people to talent in Hip Hop is by going straight to your underground hip hop website for one stop shopping. Hip Hop is a religion to me, and I appreciate the way you spread the Gospel like a hip hop missionary saving the souls of those led astray by the bullsh*t on radio and TV that falsely claims to be hip hop."
- Michael Coard (Pennsylvania, USA - 12/4/2004)
"Thanks, I got the order. You guys are so damn fast. Thanks for the business."
- Ronnie Franco (Rhode Island, USA - 11/30/2004)
"Hip hop heads really appreciate what youíre doing through this site. The old school tracks remind me of riding the bus to middle & high school with my Walkman. I really appreciate the memories."
- Mervin (11/18/2004)
"Trust me, you guys are the most efficient online seller. I have been shopping at ***.com, ***.com, etc. and they do not match your delivery times and some rare stuff."
- Chiedu Maidoh (United Kingdom - 11/17/2004)
"Thank you very much for letting me know my order shipped. You people really do your work magnificent! I also want to thank you for all the help during my order."
- Daan Erckens (Belgium - 11/16/2004)
"I received my order today - thanks for the top service that you provide. The records are great, thanks again. I look forward to ordering again soon"
- Christopher Riley (United Kingdom - 11/15/2004)
"Thank you very much for letting me know (that my order shipped) and so quickly. I have to congratulate on the service. This is the second time I have used UGHH.com but it definitely will not be the last. Not only do you offer an enormous range of music, it is better than high street prices, and if the value for money was not enough the best thing is the perks you get with orders such as bonus CDs, signed posters, stickers, etc."
- James Buckmaster (United Kingdom - 10/28/2004)
"That is f*cking great! You guys are already faster than the competition, and are giving me more info about my order. I will definitely be ordering from UGHH.com again."
- Geoff Rhine (Canada - 10/20/2004)
"Thanks for the tracking info. You have a tight website & good selection of vinyl... PROPS! I look forward to putting in more orders with you guys."
- Ray Navarro (California, USA - 10/13/2004)
"I just want to thank you guys for having this site. Iíve been pheening for new underground music. Itís hard because I live in New York but if youíre not going to open mics itís difficult to keep abreast of the new tunes coming out."
- Bammboo (10/9/2004)
"The CD arrived in perfect condition! Even though your name is Underground HIP HOP, you guys really ROCK! :) Thanks again for a perfect sales transaction and I look forward to doing business with you in the near future."
- Marc Anthony (California, USA - 10/8/2004)
"You guys ship products so fast. Quality service, many thanks!"
- Ruarn Rankin (United Kingdom - 10/7/2004)
"Thanks for the great service and product selection. It seems that now of days I buy most of my hip hop CD's from you guys (and the occasional t-shirt too). Keep up the good work!"
- Brian Stanton (Hawaii, USA - 10/6/2004)
"Thanks for shipping out my order today. I appreciate all the hard work you do on the site, wouldn't use any other."
- Siobhan Thompson (United Kingdom - 10/1/2004)
"Thank you very much for the quick responses (to my e-mails). I have always been impressed with your company and will continue to be a loyal customer."
- Matthew Graves (Maryland, USA - 10/1/2004)
"Wow! You guys mean serious business! It's my first order and the only thing I can give is two thumbs up! Your customer care is amazing. Definitely not my last order!"
- Fabian Wermelinger (Switzerland - 9/17/2004)
"Damn customer service like this still exists? Thanks for the quick reply and the gift. Wicked cool way to hold it down 24/7/365."
- Richard Gonzales (California, USA - 9/8/2004)
"Thank you guys, I've received my order and as always, nice work... fast!!! Love y'all... I'll keep shopping with you!!!"
- Kevela Domingos (Portugal - 9/7/2004)
"Thanks for the e-mail responses and the service. I can't think of anywhere else that does it like you."
- Tiras Wicks (North Carolina, USA - 9/6/2004)
"I'm currently working with my 5th radio station in the San Fransisco Bay Area, and whenever I get a chance I plug your site. It's useful in multiple elements, I use it to decide what artists I should give rotation time to, figuring out what new releases are hot, freestylin to instrumentals, or finding tracks I want to spin on wax as a turntablist. I receive tons of free music from a gang of labels, but some of the hard to gets, or artists that don't have us on mailing list, you provide a good source to sample them. After all this time of using your website I realized I've never officially thanked you, so, THANK YOU!!! I live for the underground, where else can you find soo many various underground artists, and a chance to listen to them for free, thanks again!"
- Michael Pohyar (California, USA - 9/6/2004)
"I have purchased a lot of times from UGHH.com and the results when I receive my stuff are incredible, super fast shipping, first class customer attention and security matters about the credit card payments. So much to mentionÖ"
- Roberto Poblete Jara (Chile - 8/19/2004)
"Thanks for getting the order to me so quickly. And thanks for the free mix CD's. Always fresh."
- Kenyon Bajus (Pennsylvania, USA - 8/15/2004)
"I would like to say that I'm very pleased with the quick and good service that you've done! It's a pleasure to buy CD's at UndergroundHipHop.com!"
- J.C. Molendijk (Netherlands - 8/4/2004)
"Just wanted to send some love back for what you guys do. I have been buying from you guys for the last couple years. Being that I work in the middle of nowhere Canada most of the time, your website keeps me in touch with really good sh*t that I probably couldn't find even in cities up here north of the 49 parallel. I think itís amazing that you guys have previews of tracks and albums on your site. It's the happy medium between downloading sh*t and actually supporting good artists."
- Owen Campbell (Canada - 8/3/2004)
"I just wanted to let you know that I already received the order. Thank you for the ultra fast shipping."
- Geert Franse (Netherlands - 7/27/2004)
"Just so you know, you guys have the best hip hop music site around. The audio samples are the best way to attract the business. I plan to order more soon. Thanks for the good business."
- Bernard Sutton (Virginia, USA - 7/20/2004)
"Thank you kindly for your prompt & speedy delivery of my order. I will certainly use your company again."
- Kris Willetts (Ireland - 7/13/2004)
"Thanks for all your help your customer service. It is one of the best I have experienced ordering on the net. Most companies donít really care once they have your money. Keep up the good work."
- Steven Hewison (Australia - 7/8/2004)
"Just a quick mail to express how happy I was with your service. I couldnít believe your order turned up so soon! The same day I ordered from you guys, I also ordered some from the United Kingdom, and your package turned up the day after! Must say Iím impressed since your package came all the way from the States!"
- Christopher Milligan (United Kingdom - 6/29/2004)
"This is the best site ever!!! I've been looking for all of my old school favorites, and my jaw dropped when I saw Top Quality's Magnum Opus on the site!!! I couldn't believe my ears! Keep the classics coming!"
- Ecclesi (6/29/2004)
"I've ordered from many hip hop sites and not one can touch UGHH.com. You know how to keep a customer happy and willing to come back the next day for more. When I put my orders in, my stuff was here before I knew it... VERY rare. Thanks, you guys are sick."
- Douglas Garrity (New York, USA - 6/28/2004)
"Props on your quick service. By far the quickest website I've dealt with."
- Ryan Williams (Massachusetts, USA - 6/23/2004)
"I have ordered CDís from other retailers online and UndergroundHipHop.com is like Jay-Z circa 2001: The Blueprint. Speedy delivery and freebies that outclass most sites' product catalog. Keep up the good work."
- David Swan III (Maryland, USA - 6/3/2004)
"Thanks, the CD arrived on June 1st ahead of schedule, an excellent service considering it was holiday weekend over here and the distance involved!"
- Ian Plumtree (United Kingdom - 6/3/2004)
"I just wanted to let you guys know that your business is the sh*t!!! I've order a lot of vinyl from you guys and you always come through. I order a lot of vinyl over the internet from different sites and only a few have good quality business. ou guys are my main source for ordering vinyl. I'm done ordering from ***.com.... I don't even want to get into that situation. Just wanted to say thanks for the good business and keep doin yall thang!!!"
- Tim Nicholson (Illinois, USA - 5/26/2004)
"Just received my CDs - damn, that was fast! I am truly impressed by your service. Thanks also for the extra goodies - they look quality. I'll be back. (and you can quote me on that!)"
- James Wilson (United Kingdom - 5/25/2004)
"Thanks, I got my order today. Wonderful product and customer service as usual. Forget the rest, I will stick with UndergroundHipHop.com for all my purchases."
- Joshua Heaton (Georgia, USA - 5/17/2004)
"I just want to say I appreciate you guys, word up. Finally, for once in my life I found something worth surf'n for, everything I can't and won't find in the stores. It feels great to know there are people out there that know what real hip hop is. You got the source, everything I ever wanted is right here on this site, my music is my life, not only are you keep'n it real but you're keep'n it right. You are appreciated, and once again thanks."
- Roberto Canales (5/15/2004)
"You guys astound me! I canít believe how fast my orders got here man Yall cats keep up the good work. I donít think any web site has anything on yall. I believe in great business and you guys have proved what great business does."
- Stanley Cleveland Jr. (Michigan, USA - 5/10/2004)
"I just wanted to give you guys some serious props. I ordered Madvillain - 'MadVilliany' and it got to me before the charge was on my credit card. That's just straight up tight. I have ordered from you guys only once before, but now you are my one stop shop. Great work dudes."
- Harold Little (Virginia, USA - 4/15/2004)
"Thanks for the fast shipping, great service and the great site you run. If I bought these CD's in Holland, it would be more expensive and with out all those great extras."
- R. Vander Colk (Netherlands - 4/12/2004)
"I am very very pleased at the speed in which I get my CDs (about four days) - fantastic. Best hip hop site on the net."
- Mark Davies (United Kingdom - 4/5/2004)
"I've ordered off you twice now, and being from the UK I'm pretty damn impressed by your speed and service, so full props to you :-)"
- Corey Brotherson (United Kingdom - 3/31/2004)
"You guys really have a great site, it's the best thing Iíve found on the web. I can't find stores here who offer half the stuff you guys do. Lifetime customer."
- Leonte Johnson (Wisconsin, USA - 3/24/2004)
"Thanks for your prompt and accurate delivery. Never thought I'd see that 1st Klass tape again, after my original got worn out. You guys made my week!"
- Regis Ricketts (Pennsylvania, USA - 3/22/2004)
"I received my package today. You guys are SUPER fast - 3 days!!!. Very nice quality t-shirts! Definitely not the last time I order from you."
- Peter GÝthgen (Denmark - 3/22/2004)
"I would just like to thank UGHH.com for the fastest shipping in the hip hop mail order biz."
- Olof Sandesten (Sweden - 3/8/2004)
"I would like to tell people that visit your site that UGHH.com is the place to be. I first started my computer record shopping with a company called ***.com and the service there sucks. Your service was fast and friendly and if something was not in stock I was aware of that before placing my order. Anyway I will continue placing my orders with you guys unless yíall shut your doors, but I donít see that happening!"
- Brian Martin (Texas, USA - 3/2/2004)
"Last time I ordered from you guys it took only 4 or 5 days to get the CDís to Sweden and I just want to tell you what a pleasant surprise that was. I mean thatís how long it would take to order from a store in Sweden."
- Hans Eriksson (Sweden - 2/27/2004)
"The best hip hop underground website hands down. It got all the throw backs and most of all the beats you can listen or rhyme off of. Good job fellas, keep it up."
- Marco (2/25/2004)
"I want to thank for the great service. I order constantly from other hip hop sites, but you are better. I ordered from three other sites two weeks before ordering from UGHH. I have the order that I placed with UGHH now and I still donít have the orders I placed with the other sites. Thanks for taking care of the customer."
- Ryan Ward (Ohio, USA - 2/22/2004)
"Mad love to UGHH.com. I ordered and you delivered on time and perfect condition. I have to say the best online store I have ever seen. I will be ordering more from you."
- Nolberto Irizarry (New Jersey, USA - 1/31/2004)
"You guys run the best site. Fast, great selection and amazing service."
- Matthew Talbert (Vermont, USA - 1/28/2004)
"Thanks again peeps. Records arrived this morning well packaged and immaculate again. Wicked service!"
- Andrew Campbell (United Kingdom - 1/17/2004)
"Thanks for the timely response. I placed another order today as well. Your site has rejuvenated my love for Hip Hop!"
- Robert Brown (Virginia, USA - 1/16/2004)
"I would just like to thank yíall for doing business with me. I had fun shopping for this group. You actually don't know how hard it is to find some dope music to listen to in Hawaii. Again this is just a little letter of appreciation. Keep up the good work, it's hard to find good customer service on-line with the personalized touch."
- Pancho Abalos (Hawaii, USA - 1/13/2004)
"Even though I had visited your site for a long time, I always hesitated to order. I always ordered from ***.com and had very mixed results with them. Twice they sent me a CD when I ordered the LP, and they only shipped promptly once. They also don't send any emails confirming orders or deliveries. The last straw was when they took over a month to ship my order, and never replied to any of my emails. I got much better results from your store, so I'll be shopping here from now on. Thanks"
- Benjamin (Ohio, USA - 12/22/2003)
"Just to say THANK YOU VERY MUCH. I received my records this morning in perfect condition. Very quick and reliable!!!"
- Bradley Griffiths (United Kingdom - 12/9/2003)
"Just wanted to say thanks for getting my order out on the rush last week before the holiday, I appreciate it. You guys have me sold, I will never order from those slow, non-communicative cats at ***.com again!"
- Jaimes Valdez (Washington, USA - 12/3/2003)
"I just got off the phone with a sales rep named Adam. He was mad helpful and patient in helping me make adjustments on my order. I hope you guys keep up the good work."
- Clinton Rush (Maryland, USA - 11/19/2003)
"MAN... thank you all for your old school music section where I can listen to my JOINTS. It felt good to listen to some good hip-hop, ya'll have cuts that I've been trying to download forever, thanks for making them available to listen for free!"
- Falone Serna (11/14/2003)
"I just got my stuff in the mail - that was fast. I was aiming at sometime next week since itís all the way over here in Sweden. Thanks for everything y'all, I will be doing more business with you in the future, that's for sure."
- Andrťas MalmstrŲm (Sweden - 11/11/2003)
"Saw the order got shipped out... thanks for the e-mail in any case, your customer service always beats the hell out of these other sites."
- Brian Murphy (Virginia, USA - 11/9/2003)
"Wow... I just found this site and am so impressed. Blessings to all you guys for making such an enormous nerve center for hip hop that I have ever seen."
- Orville Yssel (11/3/2003)
"I've been probably one of UGHH.com's most underground greatest fans. I listen to all of the artists that ya'll have on this. I think this is the greatest hip hip site for true underground emcees. No lie and no bullsh*t."
- Johnathan Dew (10/24/2003)
"People are so prone to comment when service isn't good, but they don't seem to say much when it is. I appreciate the fact that you guys let me know the day my order shipped, so that I can better estimate when it will arrive. It's nice to see that, unlike many other .com stores, you clearly appreciate your customer's business. I was blown away by the amout of selection that you carry. I was trying to find the same records from an order that I had recently cancelled with another online music retailer. I am happy to report that you had EVERY record I needed, plus a few that I wasn't aware of. I plan to do almost all of my online record shopping with UGHH.com, from now on."
- Brian Beck (Wisconsin, USA - 10/21/2003)
"I just want to let you and your team know what a pleasure it has been to deal with you. I have never purchased anything from your online store, though I have utilized other services on your site, and I gotta say... out of the online music purchases that I have made, this was one of the better ones. Your prices are excellent, your selection is much more vast and the transaction was incredibly smooth. I am currently waging war with ***.com over trying to get an order cancelled, 4 days ago I emailed them to have this taken care of (because I found what I was looking for on your site for much cheaper) and I have yet to hear back from them. They don't even have a contact number anywhere on their site. Needless to say, I know where my music purchases will be made from this point on (Hint: its not ***.com)."
- Jennifer Perry (Maryland, USA - 10/13/2003)
"I was astonished on how fast I got my order. It came the day after I ordered via Priority Mail! I just wanted to write you guys and let you know how pleased I am with ordering from UGHH.com. This site will now be my first choice, over ***.com and ***.com"
- Anthony Sokoll (Massachusetts, USA - 10/2/2003)
"Thanks for the quick service. This is like my 10th order (satisfied customer)."
- Jonas Lara (California, USA - 9/19/2003)
"I received my order today and I must say that your service and shipping is fantastic and the CD's are dope!"
- Rene Peters (Netherlands - 9/3/2003)
"Thank you so much for your excellent and quick service. I am sure my son serviced in Iraq will be thrilled to know that you helped me find the CD. Please know that we both appreciate your high quality customer service response. I will never forget."
- Linda Jonas (Pennsylvania, USA - 8/25/2003)
"UGHH.com has helped to unleash a long-term lifestyle which would have otherwise been "underground". From O.G. to O.P.P., and back to symbolistic flos like Slug and Aesop Rock, every MC, DJ, freestyler, and spectator is able to connect with a 3 thumbs up site like this."
- Random O.T.B.O.L (8/23/2003)
"I have to applaud your ring out process & e-mail notification, you guys are on top of business. I order from ***.com & their ring out is a nightmare & getting a hold of them is another. Good work people, you should see more business from me."
- Fred Kasper (Arizona, USA - 8/22/2003)
"I ordered a CD on the weekend, sent the money on Monday and you guys cleared the check so fast that u sent it on Thursday and notified me of it and by Saturday morning I was listening to it. Thanks for the speed and Iím definitely going to buy the rest of my underground CDs from you guys."
- Ben Sanchez (Oregon, USA - 8/16/2003)
"I have just made my third order from you and I have been very happy with your service on my previous orders. I have used sites such as ***.com before and I have never received my order so promptly, so thank you very much and keep up the good work. I will definitely continue to use and support your business."
- David Weber (Australia - 7/24/2003)
"You guys f*wkiní run ish!!! I tried to make an order with ***.com, and its been 3 weeks with no response. Iíve made AND received 2 orders with you in that time."
- Ben Cohen (Louisiana, USA - 7/8/2003)
"I recieved the CD yesterday, I can't believe the speed and professionalism of your services. I am very pleased with everything and hope to do business with you in the future."
- Kane Maidoh (United Kingdom - 1/17/2003)
"I just received an order from you guys and I have to say that you're the best online store to order through as I live in Australia. I had been waiting for ages for you guys to start shipping to the rest of the world."
- Mike Corbett (Australia - 1/15/2003)
"I received my shipment this morning. I'm very satisfied!!! The order got to me in hardly a week. I will definitely be ordering again with you guys!!! Thank you again for your responsiveness & efficiency."
- Verna Benoit (France - 11/14/2002)
"I gotta give it up. This is the most incredible site I've ever visited. I can only imagine how much time and effort is spent to maintain it making all the tracks available for listening. Just wanted to express my appreciation and I hope your site stays around for a long time!"
- Poria (10/9/2002)